Ordering ← Knowledge Base Adding items or making changes to an order that you have already placed Can I order over the phone? Do you accept back orders? How can I cancel my order? How can I check the status of my order? I can’t add items to my cart or log in. How do I fix this? Post Code and State Boxes Not Appearing What are cookies? Do I need to enable cookies on my browser to shop at Chemist Direct? What are the expiry dates on the products sold? What forms of payment do you accept?