Chemist Direct hopes that you will be delighted with your order. However, if for any reason you are not completely satisfied then please contact us within 7 days of receipt of your parcel, and our customer service team will be pleased to assist you with organising a return authorisation. 

All returned merchandise must arrive back to us in their original, unopened and unused condition. Please ensure that you have your order reference number ready when contacting us.

Please note under the Health & safety Act we cannot accept returns of any Prescription/medication,Baby formula,Adult toys and Vitamins.