What is your return policy?

We are committed to seeing that you are 100% satisfied. If you are not happy with your order, we will be pleased to accept a return or an exchange. Chemist Direct has a 7 day return/exchange policy. Eligible returns or exchanges can be processed by email or by calling Chemist Direct Customer Service toll-free on 1300 024 364.

Please be aware under the Health & Safety Act, we cannot accept the return of Prescriptions/Medicine,baby formula,Adult Toys and Vitamins.

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